From 15 February 2023 we will be contacting customers to advise that you’ll no longer be able to pay for Amazon Prime through your Vodafone bill. To keep the benefits of Amazon Prime you will need to change your payment method through your Amazon Prime account before your next billing cycle.
It’s easy and can be done in seconds.
We’re changing the way we partner with Amazon, and the billing functionality to charge Amazon Prime to your Vodafone bill will no longer be available.
You will need to have updated your payment method before your next billing date to keep using your Amazon Prime subscription.
You can see the date your Amazon Prime is charged under the Content section of your Vodafone bill.
Your Amazon Prime membership will end until you update your payment method. This means you won’t have access to Prime features such as free expedited delivery, Amazon Prime Video, and exclusive Prime deals until you update your payment method.
Not at all. This change only applies to the way your Amazon Prime subscription is billed.
Your Amazon Prime subscription will be charged to your new payment method until you choose to update again or cancel.
For billing enquiries, give us a call on 1555 on any Vodafone phone.
For questions specific to your Amazon Prime membership, you’ll need to contact Amazon directly or head to Amazon Prime Help.