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Some customers experienced intermittent issues with the Vodafone network on Thursday 18 June. The issue has been resolved and all services have been restored. We apologise for the inconvenience and thank customers for their patience.

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Billing support

Here are support articles that will assist you with your bill. We’ve answered common billing questions that you might have.

Popular support articles

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Your bill explained

Understanding your bill. 

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Accessing your bill

How to access your past and current bills. 

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Paying your bill

How to pay your bill, check your bill amount and due date. 

Additional billing support articles

For more information on billing, here are other billing support topics.

  • Overpaying your bill and requesting a refund
  • Missing payments troubleshooting guide
  • Your bill cycle
  • Email bills
  • Prepaid tax invoices
  • GST and your bill
  • Direct debit
  • First bill
  • Pay with Vodafone
  • Unexpected charge

What else can we help with?

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