Qantas Points.

This support article will give you key information on how to claim Qantas Points on eligible plans.

If you signed up or upgraded to an eligible plan prior to 07/06/19, you can earn Qantas Points. You will not be able to earn Qantas Points if you signed up to a plan after this date.

How to claim your Qantas Points.

 

Wait for your order

Sign up to an eligible plan

Sign up to an eligible Red, Plus or 12 month SIM Only Plan prior to 07/06/19.

Give us a call

Receive email with instructions

You’ll receive an email from us with instructions on how to claim your points.

Wait 3 hours

Complete form

Complete the Qantas Points claim form within 60 days of signing up. Your points will appear on your statement within 30 days of submitting the form.

Additional information.

How many Qantas Points will I earn?

The number of Qantas Points you’ll earn depends on the plan you signed up to. You'll get double the included Qantas Points if you signed up online (excluding Business Flex plans).

Month to Month Red Plans with a phone.

Plan
Qantas Points
Qantas Points when you sign up online
$50 Red Plan
4,000
8,000
$60 Red Plan
5,000
10,000
$80 Red Plan
7,500
15,000
$100 Red Plan 
10,000
20,000

 

Month to Month Red Plus Plans with a phone.

Plan
Qantas Points
Qantas Points when you sign up online
$60 Red Plus Plan
5,000
10,000
$80 Red Plus Plan
10,000
15,000
$100 Red Plus Plan
10,000
20,000

 

12 month SIM Only Plus Plans.

Plan
Qantas Points
Qantas Points when you sign up online
$60 12 Month SIM Only Plus Plan
(Total min cost $720)
5,000
10000
$80 12 Month SIM Only Plus Plan
(Total min cost $960)
7,500
15,000
$100 12 Month SIM Only Plus Plan
(Total min cost $1,200)
10,000
20,000

 

12 month SIM Only Plans.

Plan
Qantas Points
Qantas Points when you sign up online
$50 12 Month SIM Only Plan
(Total min cost $600)
4,000
8,000
$60 12 Month SIM Only Plan
(Total min cost $720)
5,000
10,000
$80 12 Month SIM Only Plan
(Total min cost $960)
7,500
15,000
$100 12 Month SIM Only Plan
(Total min cost $1,220)
10,000
20,000

 

24 month Business Flex Plans.

Plan
Qantas Points
$80 Business Flex 24 Month plan
(Total min cost $1,920)
4,000
$100 Business Flex 24 Month plan
(Total min cost $2,400)
5,000
$130 Business Flex 24 Month plan
(Total min cost $3,120)
7,500
$60 Business Flex 24 Month SIM Only plan
(Total min cost $1,440)
4,000
$75 Business Flex 24 Month SIM Only plan
(Total min cost $1,820)
5,000
$90 Business Flex 24 Month SIM Only plan
(Total min cost $2,160)
7,500
How long will it take for the points to be added to my Qantas Frequent Flyer account?

It will take up to 30 days for your points to be added to your Qantas Frequent Flyer or Qantas Business Rewards account.

How do I become a Qantas Frequent Flyer member?

You can visit the Qantas website to sign up as a Qantas Frequent Flyer member.

If you have a business account, you’ll need to join Qantas Business Rewards.

Why have I received a message that my claim was declined?

Your claim will be declined if:

  • Your Vodafone account isn’t yet active. We’ll send you an email once you’re up and running to claim your points.
  • The details you’ve entered are incorrect. Resubmit your claim with the correct details.
  • The name on your Vodafone account does not match the name on your Qantas Frequent Flyer account. Resubmit your claim with the correct details.
  • The ABN on your Vodafone business account does not match the ABN on your Qantas Business Rewards account. Resubmit your claim with the correct details.
  • Your plan is not eligible for Qantas Points.
  • You’ve already redeemed your Qantas Points.
  • If you’re still having difficulty after retrying, don’t worry. We’ll give you a call to help you with it.
Can I earn points if the Qantas Frequent Flyer membership is not in my name?

No. To earn Qantas Points your Qantas Frequent Flyer account must be registered in the same name as your Vodafone account.