Qantas Points.

This support article will give you key information about how to earn and claim Qantas Points on eligible plans.

How to earn Qantas Points on your plan.

You can earn up to 20,000 Qantas Points when you sign up or upgrade to a Plus Plan, selected Red Plan or selected 12 month SIM Only Plan online.

How to claim your Qantas Points.

Once you’ve signed up to an eligible plan, we’ll send you an email with instructions to claim your points. When you’re ready, you can use our online form to claim your Qantas Points.

You have 60 days from the date you upgrade your service to provide your Qantas Frequent Flyer membership details and claim your points.

Additional information.

How many Qantas Points will I earn for upgrading to an eligible plan?

The number of Qantas Points you’ll earn depends on the plan you sign up to. Signing up online will earn you double the included Qantas Points. The double points offer isn’t available on Business Flex plans.

Month to Month Red Plans with a phone.

Plan
Qantas Points
Qantas Points when you sign up online
$50 Red Plan
4,000
8,000
$60 Red Plan
5,000
10,000
$80 Red Plan
7,500
15,000
$100 Red Plan 
10,000
20,000

 

Month to Month Red Plus Plans with a phone.

Plan
Qantas Points
Qantas Points when you sign up online
$60 Red Plus Plan
5,000
10,000
$80 Red Plus Plan
7,500
15,000
$100 Red Plus Plan
10,000
20,000

 

12 month SIM Only Plus Plans.

Plan
Qantas Points
Qantas Points when you sign up online
$60 12 Month SIM Only Plus Plan
(Total min cost $720)
5,000
10,000
$80 12 Month SIM Only Plus Plan
(Total min cost $960)
7,500
15,000
$100 12 Month SIM Only Plus Plan
(Total min cost $1,200)
10,000
20,000

 

12 month SIM Only Plans.

Plan
Qantas Points
Qantas Points when you sign up online
$50 12 Month SIM Only Plan
(Total min cost $600)
4,000
8,000
$60 12 Month SIM Only Plan
(Total min cost $720)
5,000
10,000
$80 12 Month SIM Only Plan
(Total min cost $960)
7,500
15,000
$100 12 Month SIM Only Plan
(Total min cost $1,220)
10,000
20,000

 

24 month Business Flex Plans.

Plan
Qantas Points
$80 Business Flex 24 Month plan
(Total min cost $1,920)
4,000
$100 Business Flex 24 Month plan
(Total min cost $2,400)
5,000
$130 Business Flex 24 Month plan
(Total min cost $3,120)
7,500
$60 Business Flex 24 Month SIM Only plan
(Total min cost $1,440)
4,000
$75 Business Flex 24 Month SIM Only plan
(Total min cost $1,820)
5,000
$90 Business Flex 24 Month SIM Only plan
(Total min cost $2,160)
7,500
How long will it take for the points to be added to my Qantas Frequent Flyer account?

It will take up to 30 days for your points to be added to your Qantas Frequent Flyer or Qantas Business Rewards account.

Can I switch from my current plan to a plan with Qantas Points?

To earn Qantas Points, you must upgrade to a new eligible plan. You’re unable to earn Qantas Points if you change to an eligible plan during your contract.

If you’re still within your contract period and upgrade to one of these plans, fees may apply.

How do I become a Qantas Frequent Flyer member?

You can visit the Qantas website to sign up as a Qantas Frequent Flyer member.

If you have a business account, you’ll need to join Qantas Business Rewards.

Why have I received a message that my claim was declined?

Your claim will be declined if:

  • Your Vodafone account isn’t yet active. We’ll send you an email once you’re up and running to claim your points.
  • The details you’ve entered are incorrect. Resubmit your claim with the correct details.
  • The name on your Vodafone account does not match the name on your Qantas Frequent Flyer account. Resubmit your claim with the correct details.
  • The ABN on your Vodafone business account does not match the ABN on your Qantas Business Rewards account. Resubmit your claim with the correct details.
  • Your plan is not eligible for Qantas Points.
  • You’ve already redeemed your Qantas Points.
  • If you’re still having difficulty after retrying, don’t worry. We’ll give you a call to help you with it.
Can I earn points if the Qantas Frequent Flyer membership is not in my name?

No. To earn Qantas Points your Qantas Frequent Flyer account must be registered in the same name as your Vodafone account.