Terms and policies

• Standard Form of Agreement
• Plan Details
• Approved Standard Mobile Devices
• Direct Debit Request Service Agreement
• Marketing Terms and Conditions
• Website Terms and Conditions
• Social Media User Terms
• Competitions and Promotions
• Credit Check Consent
• Vodafone Cover me Mobile Insurance Policy Terms and Conditions
• Online Handset Upgrade Offers

Customer policies

• Financial Hardship Policy
• Fair Use Policy
• Repair and Exchange Policy
• Complaints Handling Policy
• Spam Policy
• Privacy Policy
• ReadyApps Privacy Policy
• Identity Fraud Policy and Claims
• Fraud Policy
• Collections Policy
• Credit Information Management Policy
• Unwelcome Communications Policy

Useful information

• Online Security
• Premium Services