Some customers experienced intermittent issues with the Vodafone network on Thursday 18 June. The issue has been resolved and all services have been restored. We apologise for the inconvenience and thank customers for their patience.
How can we help?
Device support
Here are support articles that will assist you with using your device. We’ve answered common questions that you might have.
Popular support articles
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Voicemail
How to set up and access your voicemail.
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Replace your SIM card
How to get and activate a replacement SIM card.
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Unlock your device
How to unlock your device from Vodafone’s network.
Additional support articles
For more information on using your device, here are other support topics.
- SIM card troubleshooting guide
- Your SIM, PIN and PUK code
- Software updates on your device
- Calling emergency services and impacted devices
- Network modes on your device
- Huawei Watch 2 4G
- Transfer contacts
- Factory settings
- Pocket Wi-Fi
- Mobile broadband guides
- International phones
- Bring my modem
- App updates
- Battery Life
- Blackberry
- Clear your browser cache