3 Mobile has now closed.

As of 30 August 2013, all 3 Mobile systems and accounts have been closed, including My3 and our 3 Care call centre. Thanks for your loyalty over the past 10 years. We invite you to keep up to date with all the exciting things we’re doing at Vodafone.

How to contact us for 3 Mobile enquiries.

The best way to contact us about an old 3 Mobile account is by sending us an email and we’ll get back to you within three business days.

Additional information

How do I pay an outstanding debt with 3 Mobile?

Vodafone has sold outstanding debts owed to 3 Mobile to one of the following external collection organisations:

Credit Corp 1300 661 627
ADR Finance 1300 767 721
Lion Finance 1300 133 667
Axess Group 1300 654 377


If you’ve been contacted by a collection organisation about a 3 Mobile debt, you will need to discuss payment arrangements with them.

If you have a query or dispute about a 3 Mobile account or debt, please email us and we'll respond within 72 hours.

Can I still view my 3 Mobile bills?

No. My3 was disabled on 1 December 2013. If you need a copy of your old bills, you can submit your request by emailing us.