Online support for our customers
How can we help?
Mobile plans support
If you’re on a mobile phone or broadband plan or a prepaid recharge, we have support pages that answer common questions about your service. We also have support pages to help you with billing, your device, My Vodafone and our network. Alternatively check out our sign-up, contact and complaints and network outage complaints support pages.
Changing and upgrading
Rates and billing
Connection issues
Regional coverage
Voice over LTE
Home internet support
If you’re on a plan with a Vodafone Super Wi-Fi Modem, get started with our Super Wi-Fi setup guide. From setup tips to troubleshooting, our support pages walk you through it – step by step, no tech degree needed. Just smart, simple help to keep you connected.
Troubleshooting
Other support
Setup and troubleshooting
Other support
- How to improve your home Wi-Fi signal
- Change your address
Installation
Troubleshooting
Other support
Setup and troubleshooting
Other support
My Vodafone
Pay your bills, view your usage and manage your account.
Order status
Online tracking to check what’s happening with your order.
Your bill explained
Use our bill explainer for more information about your bill.